Returns & Exchanges
We want you to feel confident and comfortable in your HATCH pieces throughout every stage of motherhood. If your purchase isn't quite right, we accept returns and exchanges on unworn, unwashed items with tags attached within 30 days of delivery.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Choose Your Method
Select whether you would like an exchange for a different size, a refund to your original payment method, or an immediate store credit.
Pack and Label
Print your prepaid shipping label and securely pack your items in their original packaging, ensuring all HATCH tags remain intact.
Drop Off
Hand off your package to the designated carrier; once received at our warehouse, please allow 5-7 business days for your refund to be processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing